The ERM module is a vital tool for managing various aspects of your organization efficiently. It serves as a central platform to handle organizational details, employee records, customer and vendor relationships, services, and assets.
The ERM module is a vital tool for managing different aspects of your business:
Open the ERM Application from your subscribed Pomfret Cloud dashboard.
Follow these simple steps to access the ERM Console and sign in.
Open your web browser (Chrome recommended).
Enter the ERM Console URL in the address bar and press Enter to load the ERM login page.
Locate the fields on the login screen:
Type your registered email ID and enter your password correctly.
Click on the Sign In or Login button.
Wait for the system to authenticate your credentials.
If details are correct, you will be redirected to the ERM Dashboard.
From here you can access modules like:
Once logged in, navigate through the following key sections:
Key Sections:
The organization serves as the backbone of the ERM system, providing the necessary framework and infrastructure for managing various business processes, financial transactions, legal compliance, and relationship management with employees and customers.
The organization sets the structural framework within the ERM system, providing the necessary infrastructure for managing various business processes. It establishes the hierarchy, roles, and relationships within the system.
By creating an organization profile, businesses can centralize and organize essential data, including contact information, financial details, and operational parameters. This facilitates efficient data management and retrieval within the ERM system.
The Create Organization page in the ERM system allows users to register a new organization with complete business, financial, and contact details. This information is used across integrated applications
Establishing and maintaining relationships with employees, customers, and other stakeholders are fundamental to business success. The organization profile allows businesses to manage and track interactions with these stakeholders within the ERM system, facilitating effective relationship management.
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This section gathers essential details about your company, including its name, currency, contact information, address, and banking details. It lays the groundwork for establishing your business profile within the ERM system.
Below are the details that need to be filled:
Organization Name: Enter the legal or business name of the organization.
Organization Type (Multi-select): Select one or more types that represent the organization’s business nature (e.g., NVOCC, Freight Forwarder, Shipping Line, Terminal Operator, Transporter, etc.). (Updated: Multi-select enabled)
Currency (Multi-select): Select one or more currencies the organization operates in. (New Field: Accepted Currencies)
Contact Email: Provide the official contact email address.
Contact No: Enter the organization's landline number.
Mobile No: Enter the mobile contact number for communication.
Website: (Optional) Provide the official website URL.
Organization Address: Enter the complete address, including:
Address Line 1
Address Line 2
Country
State
City
PO Box
IMO Company No: Unique identifier assigned by the International Maritime Organization.
Ship Company Role: Specify the organization’s role within the maritime sector (e.g., Owner, Operator, Charterer).
TRN No: Tax Registration Number for taxation identification.
GST / VAT No: Indicates registration under Goods and Services Tax (GST) or Value Added Tax (VAT).
Bank Name: Enter the name of the bank where the account is held.
Holder Name: Name of the account holder.
Account Number: Enter the valid bank account number.
Swift Code (BIC): Identifier for international financial transactions.
IBAN Code: International Bank Account Number (used in specific regions).
Country: Specify the country of the bank.
Image Attachment:
Users can upload an image (e.g., logo or relevant document) for the organization.
The image will be stored in the ad_org table as a Base64-encoded string under the image field.
Supported formats: .jpg, .png, .jpeg
Recommended size: ≤ 2 MB
Submit:
After filling in all required fields, click Submit to save the organization details.
The record will be created and stored in the database.
View Organization:
Once saved, the organization appears in the list view with options to view, edit, or publish.
Once the organization information filled successfully, the next step is to define and publish the services your organization offers. This ensures accurate visibility and discoverability across the integrated applications within the Pomfret Cloud ecosystem.
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The Organization Services section allows users to specify the type of logistics and operational services their company provides — ensuring seamless integration between the organization’s capabilities and other modules like CFLEET, MyCargo, and CFREIGHT.
Below is the list of services your organization can offer within the ERM system. Each service represents a specific operational capability that helps define your organization’s logistics role in the Pomfret Cloud ecosystem.
Door-to-Door (D2D):
Provides a complete logistics solution from the shipper’s door to the consignee’s door, ensuring end-to-end cargo delivery.
Door-to-Port (D2P):
Covers the pickup of cargo from the shipper’s door and delivery up to the destination port.
Port-to-Door (P2D):
Manages the transportation of goods from the port of origin to the consignee’s final delivery location.
Port-to-Port (P2P):
Facilitates standard freight movement between the origin and destination ports.
Port Services (PS):
Includes operations and services provided within port premises, such as cargo handling, loading, and unloading.
Seafarer Services (SS):
Focuses on crew management, recruitment, and other maritime workforce-related solutions.
Transport Provider (TP):
Offers inland transportation or trucking services for the movement of cargo within or between cities.
Customs Broker (CB):
Handles customs clearance, documentation, and compliance for both import and export shipments.
Warehouse Provider (WP):
Provides warehousing, storage, and distribution facilities for goods at different stages of the logistics chain.
When a service (e.g., Door-to-Door or Port Services) is selected,
the system will prompt the user to specify the countries where that service is available.
This mapping ensures that the organization’s service visibility is region-specific and accurate.
Example:
If you select Door-to-Port and Port-to-Door services,
the system will prompt:
“Select the countries where your organization offers Door-to-Port and Port-to-Door services.”
After successfully adding an organization in the ERM (Enterprise Resource Management) system, the next step is to add employees. Here's how you can proceed:
Here, you can organize information about your workforce, such as names, contact details, roles, and potentially payroll-related data. This streamlines workforce management within the system.
This section provides a structured form to input detailed information about each employee. Here's a breakdown of the fields typically included in the form:
Employee ID: A unique identifier assigned to each employee for tracking purposes within the system.
First Name: The employee's first name.
Last Name: The employee's last name.
Date of Birth (DOB): The employee's date of birth in the format dd/mm/yyyy.
Email: The employee's contact email address.
Phone Number: The employee's primary contact phone number.
Date of Joining (DOJ): The date when the employee joined the organization, formatted as dd/mm/yyyy.
Designation: The employee's job title or role within the organization.
Department: The department or team to which the employee belongs.
Line 1: The employee's address line 1.
Line 2: The employee's address line 2 (if applicable).
Country: The country where the employee resides.
State: The state or region within the country.
City: The city or locality.
PO Box: The postal code or PO Box number.
Bank Name: The name of the bank where the employee holds an account.
Holder Name: The name of the account holder.
Account Number: The employee's bank account number.
Swift Code (or BIC): The bank's Swift Code for international transactions.
IBAN Code: The employee's International Bank Account Number (if applicable).
Country: The country where the employee's bank account is located.
Submit: After filling in all the required details for an employee, there would typically be a "Submit" button to save the information and add the employee to the system.
After successfully creating the employee, you will see the added employee in the employee list, where you can view their details.
By collecting and organizing employee information through this form, you can effectively manage your workforce within the ERM system, ensuring accurate payroll processing, efficient communication, and streamlined human resource management processes.
Once employees have been successfully added to the ERM (Enterprise Resource Management) system, the subsequent action involves adding customer details. Here's the process to proceed:
Bulk Addition:
Manual Addition:
Customer ID: Assign a unique identifier to the customer within your system.
Name: Enter the name of the customer.
Payment Terms: Specify the payment terms agreed upon with the customer.
Payment Mode: Indicate the preferred payment mode of the customer.
Currency: Select the currency used for transactions with the customer.
TRN No: Tax Registration Number, if applicable.
VAT No: Value Added Tax Number, if applicable.
CR Limit: Credit limit for the customer, if applicable.
Price List Name: Name of the price list associated with the customer.
Principle: Specify the primary identity associated with the customer.
Nominator: Indicate the nominator of the customer.
Paying Party: Specify the party responsible for payment.
Billing Address: Provide the billing address details including line 1, line 2, country, state, city, and PO Box. You can also specify if the shipping address is the same as the billing address.
Shipping Address: Provide the shipping address details if different from the billing address.
Bank Name: The name of the bank where the employee holds an account.
Holder Name: The name of the account holder.
Account Number: The employee's bank account number.
Swift Code (or BIC): The bank's Swift Code for international transactions.
IBAN Code: The employee's International Bank Account Number (if applicable).
Country: The country where the employee's bank account is located.
Confirmation and Verification:
After submission, the system may provide a confirmation message indicating that the customer has been successfully added.
Review the entered information to ensure accuracy and completeness.
By following these steps, you can effectively add customers to your organization within the ERM system, enabling efficient management of customer relationships and transactions.
Adding a vendor within the Enterprise Resource Management (ERM) system involves capturing essential information about suppliers or partners with whom your organization conducts business transactions. Here's a brief overview of how to add a vendor:
Navigate to Vendor Management Section: Access the vendor management section within the ERM application. This section is typically found within the procurement or financial management module.
Fill Up the Vendor Details Form: Once in the vendor management section, you'll encounter a form where you can input details about the vendor. This form serves as a repository for vendor information and facilitates smooth communication and transactional processes.
Submit Vendor Information: Once all required details are filled in accurately, click on the "Submit" or "Save" button to save the vendor information in the system.
After successfully creating the vendor, you will see your added vendor in the vendor list, where you can view your vendor details.
By adding vendors to your organization within the ERM system, you can effectively manage supplier relationships, streamline procurement processes, and ensure smooth financial transactions.
In the ERM module, the "Service" component typically refers to the management and optimization of services offered by the organization. Essentially, it's about ensuring that services meet or exceed customer expectations while maximizing efficiency and profitability for the organization.
Bulk Addition:
Manual Addition:
To add pricing related to a service in the ERM portal, start by selecting a price list from the "Price List Name" dropdown. The "Default Pricing" option is the default price list, and it is required to have at least one entry with this default list to create a service. After selecting the price list, enter the quantity and provide the respective price in the "Inbound Price" and/or "Outbound Price" fields. If you're setting up simple pricing, you only need to fill in the necessary details under "Price List Name," "Quantity," and "Price." However, if you’re using complex pricing, set the simple pricing values to zero under the default price list. Following these steps will ensure the pricing details are correctly added for each service.
The Price Rule section allows you to configure complex slab-based pricing for services. To set up these rules, start by selecting the Currency for the pricing. Next, specify the Quantity Upto and Amount Upto fields, which define the range for which this price rule will apply. You can then set either a Variable Price or a Fixed Amount based on your pricing structure. Additionally, you can specify the Rule Type and, if needed, add a Percentage for any discounts. This section is intended for cases where more advanced, flexible pricing structures are required beyond simple pricing.
The Purchase Price section is used when making port payments on behalf of a PDA. To complete this section, start by selecting the Vendor from the dropdown list. Then, specify the Unit of Measure (UOM), Quantity, and Currency. Enter the Price for the service, and, if applicable, add a Markup to reflect any additional charges. Choose the Markup Type as either Percent or Absolute (Abs) to indicate how the markup should be calculated. The Sales Price field will automatically calculate based on these inputs, providing the final amount to be paid.
Price List Name: Enter the name of the price list.

After entering all the necessary details accurately, you can proceed by clicking on the "Submit" or "Save" button. This action will save the service information in the system.
Once the service is successfully added, you'll be able to view it in the service list, where you can access its details and manage it further as needed.
The "Assets" section typically refers to a component where an organization can manage its tangible and intangible assets.
Within this section, it's common to find features related to containers and vessels if the organization deals with transportation, logistics, or maritime activities.
Here's a breakdown of what these features might entail:
Containers Management: This feature allows organizations to track, manage, and optimize the usage of shipping containers. It may include functionalities such as:
- Long (Feet): This is the internal length of the container. It indicates how much linear space is available for storing goods inside the container.
- Width (Feet): This is the internal width. Along with the length, it helps to determine the floor area available inside the container for cargo.
- Height (Feet): This is the internal height from the floor to the ceiling, determining the vertical space available for stacking goods.
- Long (Feet): This represents the total external length of the container, crucial for logistics and planning when fitting the container in cargo holds, trucks, or trains.
- Width (Feet): The total external width of the container affects how containers align and stack on transport vehicles and storage areas.
- Height (Feet): External height is consistent with the internal height, indicating no extra top structure beyond the frame.
This field provides options for how the container can be acquired or utilized, based on the needs and financial strategies of the user.
Document Name: Enter the name of the document or certificate related to the container. Common document names include:
Issued Place: Specify the place where the document was issued.
Issued Date: Provide the date when the document was issued in the format dd/mm/yyyy.
Document: Attach or upload the actual document file if required.
The "Track and Trace" feature enables real-time monitoring and tracking of container movements from origin to destination.
Location: Indicates the current whereabouts of the container, providing visibility into its position at any given time.
Tracker Type & Container Tracker: Specifies the type of tracking technology used (e.g., GPS, RFID) and includes details of the specific tracking device attached to the container.
Important Dates:
Once all details are entered accurately, click on the "Submit" or "Save" button to save the container information in the system.
After successfully adding the container, you will see your added container in the container list, where you can view its details.
By adding container details within the ERM system, you can effectively manage your container inventory, track their usage, and optimize logistics processes.
Vessel Management: This feature focuses on managing vessels such as ships, boats, or other watercraft. It could involve:
This refers to fundamental information about the vessel itself.
This involves managing the various certificates and documents required for the vessel's operation and compliance with regulations.
This feature tracks the real-time location of the vessel. At the time of filling up the details in the vessel details form, if you filled in the input fields for Call Sign, IMO, and MMSI properly, then the Vessel Location map will automatically appear here.

The additional vessel details include information such as the vessel's building place and year, an image of the vessel, capacities of cranes and grabs, numbers of hatches, hooks, cranes, and grabs, as well as technical specifications like the Length Between Perpendicular (LBP) and Maximum Maneuvering Speed (Max. MS). These details offer a comprehensive overview of the vessel's construction, equipment, and capabilities.
Once all details are entered accurately, click on the "Submit" or "Save" button to save the vessel information in the system.
After successfully adding the vessel, you will see your added vessel in the vessel list, where you can view its details.