Contents:
Introduction
What Personal Information About Customers Do We Collect?
For What Purposes Does Blychain Network Process Your Personal Information?
Cookies and Other Identifiers
How Do We Handle Personal Information?
Personal Information Security
Advertising
Customer Service
Children Access
Duration of Personal Information
Data Protection Law: Legal Basis
Contacts & Notices
Rights of Data Subject
Amendment
Examples of Information Collected
Information You Give Us When You Use Blychain Services
We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through our website, products, services, online and/or offline, and applications (jointly referred to as “Blychain Services”).
Blychain Network Inc referred to as “we”, “us” or “our” in this privacy notice) is the data controller and we are responsible for your personal data.
It is very important that the information we hold about you is accurate and up to date.
Personal data means any information capable of identifying an individual. It does not include anonymised data. We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information you give us: We receive and store any information you provide in relation to Blychain services. You may choose not to provide certain information but then you might not be able to take advantage of many of the Blychain services.
Automatic information: We automatically collect and store certain types of information about your use of Blychain Services including your interaction with content and services available through Entoss Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or Device accesses Entoss Services and other content served by or on behalf of Blychain Network Inc. on other websites.
Information from other sources: We might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct/ (update)/ our records and deliver your next purchase more easily.
We process your personal information to operate, provide, and improve Entoss services we offer our customers. These purposes include:
Provide, troubleshoot, and improve Blychain Services:
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Blychain Services.
Provide Blychain Network Offerings:
We use your personal information to provide and deliver Blychain Network Offerings and process transactions related to Blychain Network* Offerings, including registrations, subscriptions, purchases, and payments
Recommendations and personalization:
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Blychain Services.
Comply with legal obligations.
Communicate with you:
We use your personal information to communicate with you in relation to Blychain Services via different channels (e.g., by phone, email, chat).
Advertising
We use your personal information to display interest-based ads for features products and services that might be interest to you.
Other purposes for which we seek your consent:
We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
We use cookies and similar tools to enhance your experience, provide our services, understand how customers use our services so we can make improvements, and display ads. Approved third parties also use these tools in connection with our display of ads. To enable our systems to recognize your browser or device and to provide Blychain Services to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.
Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below:
Transactions involving third parties:
We make available to you, services, software, and content provided by third parties for use on or through Blychain Network Offerings. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party.
Third-party service providers:
We employ the services of other companies and individuals to perform functions on our behalf. Examples include: delivering Blychain Network hardware, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing and sales assistance (including advertising and event management), conducting customer relationship management, and providing training. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by applicable data protection law.
Business transfers:
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre- existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Blychain Network Inc. Ltd or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of our business and others:
We release account and other personal information when we believe such release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of our services, our users or others. This includes exchanging information with other companies and organizations for protection against fraud.
Upon request, we also disclose details, personal information, and other data related to the activities of users on our platform to law enforcement agencies.
Sensitive Data:
We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Blychain account that is not utilized for other online accounts. Be sure to sign off when you finish using a shared computer.
Also, note that we will not be liable for any loss of data or any unauthorized access if the breach is from you.
Third-party advertisers and links to other websites:
Blychain Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content and services.
If you have any questions or objections as to how we collect and process your personal information, please contact our Customer Support at https://support.pomfret.cloud. Many of our Blychain Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Blychain Services.
If you don’t want to receive e-mail or other communications from us, kindly adjust your communication preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or on your device.
When you consent to us processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.
You will also be able to opt out of other certain types of data processing by updating your settings on the website or application (e.g., in "Manage Your Content and Devices"), device, or application. Most devices also provide users with the ability to change device permissions (e.g., disable/access location services, and contacts). For most devices, these controls are located in the device’s settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer as different devices may have different permission settings.
In addition, subject to applicable data protection law, you have the right to request access to, correct, update, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact Customer Service at https://support.pomfret.cloud.
If you’re under 18, you may use Blychain Services only with the involvement of a parent or guardian.
We keep your personal information to enable your continued use of Blychain Services, for as long as it is required to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.
Furthermore, we keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
The applicable data protection law requires a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:
Performance of a contract when we provide you with products or services or communicate with you about them. This includes when we use your personal information to take and handle orders, deliver products and services, and process payments.
Our legitimate business interests and the interests of our customers when we improve Blychain services (including when we use your voice, video, or camera input to improve services) when we detect and prevent fraud and abuse to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising.
You consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to us processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Compliance with a legal obligation when we use your personal information to comply with laws.
These and other legal bases depending on the purpose for which we use personal information.
If you have any concerns about privacy or want to contact one of our data controllers, please contact our Customer Service https://support.pomfret.cloudwith a thorough description and we will try to resolve the issue for you. Further, the data protection officer for the above-mentioned data controllers can be contacted at https://support.pomfret.cloud.
We would be grateful if you would contact us first if you have a complaint so that we can try to resolve it for you.
Right to Access: You have the right to request access to the personal data we hold about you and obtain information about how we process it.
Right to Rectification: You have the right to request correction or updating of any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request the deletion of your personal data where there is no longer a legitimate reason for us to continue processing it.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if the processing is unlawful.
Right to Data Portability: You have the right to request the transfer of your personal data to another organization or to yourself in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data, particularly where the processing is based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.
Our business changes constantly, so do our Privacy Notice. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
You provide information to us when you:
Search for products or services;
Trading data:
Trading Data refers to the detailed information related to the shipment and transportation of goods within the maritime industry. This includes but is not limited to the following:
o Shipment Details: Information about the goods being shipped, including descriptions, quantities, weights, and dimensions.
o Shipping Routes: Details of the shipping routes, including departure and arrival ports, transit points, and estimated times of arrival.
Configure your settings on, provide data access permissions for, or interact with an Blychain device or service;
Communicate with us by phone, e-mail, or otherwise;
Complete a questionnaire, a support ticket, or a contest entry form;
Examples of the information we collect and analyze include:
The Internet protocol (IP) address used to connect your computer to the Internet;
Login; e-mail address; password;
The location of your device or computer;
Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
Blychain Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));
Version and time zone settings;
Purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;
The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs),
Phone numbers used to call our customer service number; and
Images or videos when you shop in our stores or sign in for a contest using Blychain Services.
We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.
Information from other Sources
Examples of information we receive from other sources include:
Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
Account information, purchase information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising or other services;
Information about your interactions with products and services offered on our Blychain;
Examples of information you can access through Blychain Services include:
Status of recent orders
Your complete order history;
Personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book and 1-Click settings);
Payment settings (including payment card information and gift voucher, gift card and cheque balances);
E-mail notification settings (including Product Availability Alerts, Deliveries, Special Occasion Reminders, and newsletters);
Recommendations and the products you recently viewed that are the basis for recommendations (including recommended for you and improve your recommendations);
Your content, devices, services, and related settings, and communications and interest-based advertising preferences;
content that you recently viewed;
You’re Profile (including your product reviews, recommendations, reminders and personal profile).